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Privacy Policy

EU General Data Protection Regulation (EU) 2016/679
Articles 12 to 14

1. Register holder

Reav Oy, Business ID 2867227-1
Reav Oy, Hallituskatu 2 as 23, 95400 TORNIO

2. Contact person for register matters
Anna Kaustinen, Reav Oy
Hallituskatu 2 as 23, 95400 TORNIO

3. Name of the register
Reav e-commerce customer register

4. Purpose of the processing of personal data
Personal data is processed for customer relationship management in the Reav online store and for order management and processing. The data can be used for operational development as well as for statistical purposes.

The processing of personal data is based on the Personal Data Act:

  • Section 8 (1) (5) and (7) (management of customer and stakeholder relations)
  • Section 19 (direct marketing and similar broadcasts)

The processing of personal data has not been outsourced.

5. Information content of the register
The following information is stored about the registered person:

o Information provided by the user or personally identifiable

  • Identification information, such as the person's name
  • Name of the company
  • Contact information such as address, email address, country and phone number
  • Purchase history, e.g. ordered products and their price information
  • Delivery information, such as the selected delivery method and delivery address
  • Product reviews
  • For bank account refunds, account number
  • Registered user username

o If the order is delivered to a different person than the subscriber, the recipients given by the user are saved

  • Identification information, such as the person's name
  • Name of the company
  • Contact information such as address, email address, country and phone number

o In addition, the register stores order information, site usage information and click history, usernames and passwords, and purchase history.

6. Regular sources of information
The information stored in the register comes from the registrant himself and from the e-commerce systems.

7. Regular disclosures
Personal data is not regularly disclosed to third parties other than public authorities.

8. Data transfer outside the EU or the EEA
The information collected in the register will not be transferred outside the EU or the EEA. However, we use technology from foreign service providers on our website and the information collected by them about any cookies is transferred and stored on the service providers' servers, some of which may be located outside the EU. These include e.g. Google Analytics, Google Tag Manager, and Facebook conversion pixel.

9. Registry Security Principles
Manual material: No paper printout is kept from the register.

Information processed by computer: The technical protection of the register against data and other breaches has been entrusted to a professional service provider. Every machine and server has security software. The network is protected by a firewall.

The organization has only certain, specifically named individuals who have the right to access the registry. Access to the register requires a username and password. Users are bound by professional secrecy.

10. Right of inspection
Everyone has the right to check the information stored in the personal register of the Reav online store. The request for inspection must be made in a handwritten document or an equivalent certified document. You cannot request a review by phone.

The controller has the right to verify that the person verifying the data verifies his or her own personal data, and this is not spying on the data. The information shall be provided without undue delay, in a comprehensible form and in writing upon request. The right of inspection is free of charge once a year. Requests for inspections must be submitted to the person in charge of register matters mentioned in section 2.

11. Right to request rectification of data
In order to correct any incorrect information, the data subject may submit a correction request to the controller, which shall state, for example:

- the information contained in the register or the information relating to the proceedings

- what information is required to be corrected

- whether the information is required to be deleted completely unnecessarily, to have the information otherwise corrected as incorrect or to supplement the stored information with the data subject's own views;

- if it is required to correct the information incorrectly, a verbatim replacement text must be provided

- the claim must justify why the information is incorrect

- if any document can prove the accuracy of the information given in the request for rectification, such document shall be attached to the request;

The request for rectification must be submitted to the person in charge of registry matters mentioned in section 2 in a handwritten signed or equivalent certified document. A repair request cannot be made over the phone.

12. Other rights related to the processing of personal data
According to Section 30 of the Personal Data Act, the data subject has the right to prohibit the data controller from processing data concerning him or her for direct advertising, distance selling or direct marketing, as well as for market and milieu research (Section 30 of the HetiL).

Use of cookies on the reav.fi website
The website uses cookies to ensure that the service is secure, efficient and user-friendly.
We use the technology of foreign service providers (Google Analytics) on our website and the data collected by their possible cookies is transferred and stored on the service providers' servers, some of which may be located outside the EU.

Cookies are a pageless, small text file that is sent to the user's own computer and stored there. Cookies do not harm users' computers or files. It is possible to disable cookies. Deletion is done in the browser settings.
If this feature is disabled, it is a good idea to note that cookies may be necessary for some services to function properly.

13. Shipping Criteria
Newsletter subscription

By subscribing to the newsletter, you agree to add your e-mail address to the Reavi newsletter subscriber register so that you will continue to receive information about Reav e-commerce offers and promotions directly to your e-mail.

Basis for keeping the register:direct marketing, market and milelipid research and statistics ( Section 5 (4)).

You can unsubscribe from the e-mail register at any time by contacting our customer service:therealreav@gmail.com

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